The information that New Jersey Transit is providing on the "trip planner" feature of its web site and mobile app is incorrect. DepartureVision was also providing inaccurate information until very recently.

All of these sources give customers the impression that the "regular" weekday schedule is running on all lines, despite the total suspension of all trains to and from Hoboken (light rail and PATH trains, as well as buses are running normally). These sources do not mention the suspension of Hoboken trains, the week-end schedule for trains on historic Erie lines (Main-Bergen, Port Jervis or Pascack Valley), or the shuttle operation for trains west of Montclair State on the Montclair-Boonton Line and between Summit and Gladstone.

NJT lists "Alerts" on the site, which are accurate, but there is no conspicuous warning that the "trip planner" feature is incorrect.

The only trustworthy source of accurate information information from NJT web site, www.njtransit.com, is on the "Critical Service Advisory" panel in the middle of the home page. Clicking there directs riders to a daily update with a link to the temporary schedules currently in effect. That information is not available anywhere else at NJ Transit.

We have contacted NJT management in an effort to get this situation resolved. In the meantime, we suggest that you continue to check this site for current information.